AI voice receptionist
Answers when you can't, says up front that it's an AI assistant, answers common questions from the details you give it, and takes the caller's details.
AI front desk for small businesses
Missed call? Booked anyway.
Codec Intel gives small businesses an AI front desk. It answers when you can't, texts back callers you missed, replies to leads from your ads and helps book them in, so fewer customers slip away on a busy afternoon.
Both buttons open an email to codec@codecintel.com.
Sample scenario
Without
- Phone ringsYou're with a customer and can't answer.
- Rings outNo answer, no message left.
- Customer lostThey call the next business on the list.
Sample scenario
With Codec Intel
- Phone ringsYour AI front desk answers and says it's an AI.
- Question answeredHours and prices, from details you gave it.
- Booked inThursday, 10:00. A short summary goes to you.
The problem
You can't answer every call.
Most small businesses are busy doing the work. A caller who can't get through often just tries someone else.
With a customer
Mid-appointment, mid-haircut, mid-consult. You can't stop to answer.
On a job
Hands full on site or on the road. The phone rings in your pocket.
After hours
Evenings and weekends are when many people finally get round to calling.
On another line
One call at a time. The second caller hears it ring out.
How many calls does your business miss in a week?
Three steps
How it works
You keep your phone number. We set it up around how you already take bookings.
Step 1: A call comes in
In most setups, if you or your staff can't pick up (busy, after hours or on another line), the call goes to your AI front desk. It tells every caller, right at the start, that it's an AI assistant.
Step 2: It answers or texts back
It answers common questions using the details you give it. If a caller hangs up before anyone answers, they get one text back about their call, from your business name, with an easy way to reply STOP.
Step 3: It books them in
It books the appointment, class or visit in your calendar or booking link, and sends you a short summary.
Callers are told the call is transcribed so your team can follow up. Calls are recorded only if you turn recording on, and callers are told when they are.
Codec Intel isn't an emergency service. Your AI front desk tells callers to hang up and call 911 in an emergency.
Services
Six tools. One front desk.
Missed-call text-back
If a caller hangs up before anyone answers, they get one text about their call, from your business name, with an easy way to reply STOP.
Ad-lead follow-up
If you run Facebook, Instagram or Google lead-form ads, each new lead gets a text with your booking link within minutes. It's logged with your calls, and you get an alert.
Booking page
A simple page where customers pick a time that suits them, so nobody has to play phone tag.
Enquiry form
A short form for your website or social profiles. New enquiries land in one place with a link to book.
Owner dashboard
Calls, texts, enquiries and bookings in one view, plus a short weekly report by email.
Packages
Two simple packages
We'll talk through pricing on a free call, based on your business.
Package 1
Front Desk
Answer, text back, book.
- AI call answering that tells callers up front it's an AI
- One text back to callers you missed, about their call only
- Booking for appointments, classes or visits
- Alerts and call summaries for the owner
- A weekly report
Package 2
Front Desk + Reminders
Everything in Front Desk, plus reminders and enquiry tracking.
- A simple pipeline to track enquiries
- One shared inbox for calls and texts
- Appointment reminders
We don't send promotional texts.
Texts only go to people who just called your business, booked with you or filled in your ad's lead form. Texting starts once carrier registration for your number is approved.
Pilot offer
30 days on your real calls.
Free 30-day pilotFirst 2 businesses
Freefor 30 days
A free 30-day pilot on your real calls. We'll talk through pricing on your free 15-minute call.
- Try it on your real calls before you commit.
- For the first 2 businesses only.
- At day 30, continue, change plan or stop.
- If you stop, we turn off forwarding with you and hand back your data.
Who it's for
Built for businesses like these
Especially places where the phone rings while you're with a customer.
- Gyms and fitness studios
- Sports and recreation
- Swim and lesson schools
- Pet daycare and grooming
- Salons and barbers
- Trades and home services
- Professional offices
We don't currently work with medical, dental, veterinary, legal, real estate, immigration or financial businesses.
FAQ
Questions, answered.
Do I keep my phone number?
Yes. We set up call forwarding on your existing number, so it only steps in when you don't answer, the line is busy or you're closed. Nothing changes when you pick up.
Will callers know it's an AI?
Yes. It says so at the start of every call and never pretends to be a person.
Can it reply to leads from my ads?
Yes, for Facebook, Instagram and Google lead-form ads. New leads get a text and your booking link within minutes, and they show up with your calls.
What happens in an emergency?
Codec Intel isn't an emergency service. The assistant tells callers to hang up and call 911.
When can texting start?
Business texting in Canada needs carrier registration first. Call answering can go live first, and texting switches on once registration is approved.
What does it cost?
The pilot below is free for 30 days. We'll go through pricing on a free 15-minute call, based on your business.
Is my business a fit?
We don't currently work with medical, dental, veterinary, legal, real estate, immigration or financial businesses. If you're not sure, book a call and we'll tell you plainly.
See if it fits your business
Book a free 15-minute call. We'll look at how you take calls and bookings today and tell you plainly whether this would help.